WEB ACCESSIBILITY STATEMENT
Introduction
Welcome to The Sparkle Squad Co. ("we," "us," "our"). These Terms of Service ("Terms") govern your use of our website located at thesparklesquadco.com and our services. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
Services
The Sparkle Squad Co. provides professional cleaning services (the "Services"). The details of the Services, including pricing, scope, and any specific terms, will be provided at the time of booking and are subject to change at our discretion.
User Responsibilities
By using our website and services, you agree to:
Provide accurate, current, and complete information when creating an account or booking a service.
Maintain the security of your account and notify us immediately of any unauthorized use.
Use the website and services in compliance with all applicable laws and regulations.
Refrain from engaging in any activity that disrupts or interferes with the website or services.
User Responsibilities
Booking: To book a service, you must provide accurate information and select a time and date that suits you. Bookings are subject to availability.
Payment: Payment for services will be charged at the conclusion of service, however an authorized hold will be placed on your payment method of choice 24 hours before you booking starts. We accept various payment methods: Zelle, Apple Pay, or any major credit card / debit card.
Cancellation and Refunds: Cancellations must be made at least 24 hours before the scheduled service time. Failure to cancel within this timeframe may result in a cancellation fee of 50% of your total clean. Refunds will be issued according to our cancellation policy, which is available on our website.
Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of The Sparkle Squad Co. or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content without our express written permission.
Limitation of Liability
To the fullest extent permitted by law, The Sparkle Squad Co. will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
Your use of or inability to use the website or services.
Any unauthorized access to or use of our servers and/or any personal information stored therein.
Any interruption or cessation of transmission to or from the website or services.
Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party.
Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the website or services.
Indemnification
You agree to indemnify and hold The Sparkle Squad Co., its affiliates, officers, agents, employees, and partners harmless from any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the website or services, your violation of these Terms, or your violation of any rights of a third party.
Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website. You are advised to review these Terms periodically for any changes. Your continued use of the website or services after the posting of changes constitutes your acceptance of the new Terms.
Governing Law
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.
Florida Consumer Protection
In accordance with the Florida Deceptive and Unfair Trade Practices Act (FDUTPA), we strive to ensure that all our business practices and terms are clear, fair, and transparent. If you have any concerns about our practices, please contact us directly.
